Office Information
The friendly staff at Ortho Sport & Spine Physicians welcomes your inquiry at (678) 752-7246. Our professional staff is ready to set your appointments and provide you with answers. Please call our office at (678) 752-7246 or you can use our secure online appointment request form.
Office Hours
Our regular office hours are:
9:00 a.m. - 5 p.m. Monday - Friday (North Atlanta)
9:00 a.m. - 5 p.m. Monday - Friday (Savannah)
9:00 a.m. - 5 p.m. Monday - Friday (South Atlanta)
9:00 a.m. - 5 p.m. Monday - Friday (Decatur)
Medical Emergencies
In the event of a life-threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient at Ortho Sport & Spine Physicians and they will contact us.
After Hours Urgent Medical Needs
If you have an urgent medical need and need to talk to a doctor after our regular hours, please call (678) 752-7246. A doctor is on-call 24 hours a day. Your call will be returned promptly.
Billing
If you have a question related to your bill or insurance, please contact our billing specialists at (678) 752-7246.
Insurance & Payment
Our office accepts Workers’ Compensation and most major insurance plans. Please contact your insurance company or you may call our office at (678) 752-7246 to find out if we accept your insurance plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, Discover and American Express.
Referrals
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
Prescription Requests
Prescriptions and refills for established patients of Ortho Sport & Spine Physicians are routinely issued during our regular office hours (see above). You can make your request by calling our office at (678) 752-7246. No refills are issued during the evenings, weekends or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.